Dog & Cat Vets in Ashford

## Summary Medivet Evegate - Montgomery Veterinary Clinic is part of the Medivet group (a network of 400+ practices, including 27 24‑hour centres). From the information available, the clinic appears set up for routine care plus urgent same‑day problems, with owners repeatedly describing clear explanations of treatment choices and costs. Concrete specifics mentioned by owners include: - Urgent appointments arranged for a dog that became very unwell, with owners kept informed throughout (including multiple urgent visits during the same stay). - Follow‑up arranged as soon as the next day to reassess progress after starting medication. - A specific “foreign body” case: removal/treatment of a barbed grass seed lodged in a dog’s ear, described as calm and swift. - Several owners mention being walked through treatment options and prices without feeling pressured into a particular route. ## Services - Routine and advanced surgery are described as services offered across the Medivet group (not specified as branch-only). - Urgent illness appointments are mentioned in reviews (multiple urgent visits for a sick dog). - Treatment for a grass seed in an ear is specifically described (handled calmly and promptly). - Ongoing monitoring/follow-up is mentioned (next-day recheck after medication started). - Veterinary Nurse Training facility (listed in the structured clinic data). - Emergency care: the Medivet group states access to around‑the‑clock emergency care via its 24‑hour centres. ## Pricing - Medivet group-wide emergency consultation fee: **£130** between **7pm and 9am**. - Reviews mention costs being explained clearly and a “plan set up” with costs made clear, but no specific plan price is stated. ## People - **Alex** (vet, per review): seen for urgent appointments; described as keeping owners informed and treating a wary dog in a way that made her comfortable. - **Jacques** (vet, per review): involved in urgent appointments; described similarly as professional and communicative. - **Jack** (vet, per review): praised for being attentive, focusing on “best solutions” for a problem, and arranging a next‑day review to check progress after medication. - Reception and nursing team (roles not individually named): repeatedly credited for welcoming owners, greeting dogs, and contributing to a calm experience. ## Reviews **4.8 stars from 300 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Long-term clients describe using the practice for years across multiple pets, citing consistent professionalism and compassion. - Clear communication is a recurring detail: owners mention being kept informed and having treatment options and prices explained without pressure. - Handling of nervous or vet-wary dogs is frequently mentioned, with examples of gentle handling that reduced stress and even pets “loving” visits. - Specific clinical experiences described include urgent care for a seriously ill dog and swift treatment of a grass seed lodged in an ear, followed by calm recovery support.

## Summary Medivet Willesborough - Peter Edgar Vets is part of the Medivet group. Based on the information available, the practice appears set up for routine care (annual check-ups and vaccinations) as well as urgent decision-making, with reviews describing rapid organisation of same-day specialist referral for a suspected slipped disc. Owners also mention support with chronic/complex cases (for example, a dog with heart problems) and treatment that includes medication plans and strict rest instructions after referral. A named vet, Brian, is repeatedly highlighted for taking time to explain conditions and for supporting owners through end-of-life decisions and new pet introductions. ## Services - **Routine preventive care:** annual check-ups and vaccinations/injections are mentioned, alongside a “full check” during the appointment. - **Assessment of new problems during routine visits:** one review describes a sore ear being examined during an annual appointment. - **Urgent referral coordination:** owners describe the team arranging an **emergency referral** for sudden hind-leg failure, with **same-day** assessment by a neurologist. - **Ongoing condition management:** reviews reference care for a dog with a **heart condition**, and post-referral management for a **slipped disc** including medication and cage rest. - **Species treated (as mentioned by owners):** cats, dogs, rabbits. ## Pricing - **Overnight emergency consultation fee (Medivet policy stated on the website):** **£130** for consultations **between 7pm and 9am**. ## People - **Brian (vet; role inferred from reviews):** repeatedly named for explaining conditions and treatment plans, persisting with difficult cases (“never gave up”), and supporting owners through the loss of a cat and the arrival of a new kitten. - **Wider team:** credited with acting quickly to organise a same-day emergency referral for neurological assessment when a dog’s back legs started failing. ## Reviews **4.8 stars from 205 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast action when problems are urgent:** one owner describes same-day neurologist referral after sudden hind-leg weakness, followed by medication and cage rest instructions. - **Thorough examinations and clear explanations:** owners mention full check-ups during routine visits and vets taking time to explain conditions and treatment plans. - **Support across difficult moments:** reviews describe guidance through a pet’s death and ongoing reassurance when bringing home a new kitten. - **Positive outcomes remembered by name:** one owner says Brian “saved my cat’s life” and “never gave up.”

## Summary Time2SayGoodBye is focused specifically on pet euthanasia, offering appointments either at a purpose-built clinic or via a mobile (at-home) service. Recent reviewers repeatedly describe unhurried appointments where the vet explains the process step-by-step, uses sedation to keep pets comfortable, and gives families private time before proceeding. Several accounts also mention small, practical touches—such as a “lounge”-style setting with a dog bed and treats, staff staying with the pet throughout, and a condolence card afterwards. ## Services - **Pet euthanasia** (described on the website as personalised and designed to be peaceful and dignified). - **Mobile (at-home) pet euthanasia** (explicitly offered on the website; multiple reviews describe euthanasia carried out at home, including in a garden). - **Clinic-based euthanasia** at a **purpose-built clinic** (website; one review mentions a garden). - **Sedation prior to euthanasia** is mentioned in reviews (given so the pet was no longer in pain and the family could say goodbye). - **Aftercare/next steps support mentioned in reviews:** families collecting **ashes** later; staff being supportive during collection. (The provider of cremation isn’t explicitly stated.) - **Referral to another service when they couldn’t attend immediately** is described in one review (they contacted another service who could come straight away). ## People - **Nigel**: Mentioned as attending a Sunday morning home visit; reviewers describe him talking them through everything, not rushing, waiting outside to allow private goodbyes, and handling the pet gently and respectfully afterwards. - **Laura**: Most frequently named; reviewers describe her accommodating appointment changes during rapid decline, examining the pet, administering a sedative for comfort, explaining the process clearly, and giving families as much time as needed without pressure. Specific touches mentioned include bringing biscuits/gravy bones, looking at photos and talking through the pet’s life, and placing a favourite toy with the pet afterwards. - **Lorraine**: Mentioned handling email communication from first contact through to the appointment; described as supportive and understanding. - **Anna**: Mentioned in caring, understanding communication and being supportive when ashes were collected. - **David**: Mentioned as helpful and supportive when ashes were collected. ## Reviews **5 stars from 126 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear explanations and no rushing:** multiple owners say the process was explained calmly and they were given private time and “all the time we needed,” without pressure to proceed. - **Comfort-focused approach:** sedation to relieve pain is specifically mentioned; several reviews describe pets being kept calm and comfortable (including a home setting and a “lounge”-like room with a bed and treats). - **Respectful handling before and after:** owners note the pet being treated gently even after death, and staff staying present throughout or giving space as requested. - **Practical flexibility and support:** accommodating last-minute appointment changes during rapid decline; one reviewer says staff contacted another provider for immediate help rather than making them wait while the pet was suffering. - **Bereavement touches:** a condolence card is mentioned; several reviews describe supportive behaviour when families later collected ashes.

## Summary Medivet Ashford Middlesex / Redleaves Veterinary Centre is part of the Medivet group. Based on the information available, the practice appears set up for both routine care (health checks) and urgent/same-day needs (emergency appointments), with escalation to advanced diagnostics and referral when required. In recent reviews, owners describe quick booking for emergencies, clear explanations during consultations, and thoughtful end-of-life support (including returning paw prints and a lock of fur after a pet died). One owner also credits the head vet, Sophie, with rapid action that led to an emergency CT scan and referral, followed by recovery after a median sternotomy. ## Services - **Routine health checks** (cats described as “passing their health checks”). - **Emergency/urgent appointments** (owners describe being booked in quickly when needed). - **Referral and advanced diagnostics coordination** (emergency CT scan mentioned, followed by referral; surgery recovery described after a **median sternotomy**). - **Emergency care arrangements (group-wide policy stated on Medivet site):** 24/7 veterinary centres available for emergency care between **7pm and 9am**; an **overnight emergency consultation fee** is stated as a nationwide price (see Pricing). ## Pricing - **Overnight emergency consultation fee:** **£130** (stated as a nationwide Medivet price). ## People - **Sophie (head vet)** is specifically credited in a detailed review with “diligence and quick thinking,” arranging an emergency CT scan and referral that the owner believes saved their dog’s life. - **Reception team** are repeatedly mentioned for **booking urgent appointments quickly** and being welcoming on arrival. - **Vets and nursing staff** are described as explaining problems and treatment clearly, and helping pets feel less scared during visits (notably with cats during health checks). ## Reviews **4.8 stars from 290 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed and organisation in urgent situations:** owners mention getting emergency appointments booked quickly, and being rushed for advanced diagnostics when needed. - **Clear communication:** vets are described as explaining “everything” during appointments. - **Follow-through on difficult outcomes:** one review describes extensive support after a dog attack, including end-of-life care and a memorial gift (paw prints and fur). - **Pets’ experience in-clinic:** owners describe staff helping nervous animals feel less scared and making visits easier (especially cats).

## Summary Olive Tree Veterinary Surgery describes itself as an **independent** clinic for companion animals, with facilities that include a **separate feline waiting area**, **three consultation rooms**, and **two operating theatres**. Based on both the website and recent reviews, it appears set up for routine consults alongside procedures such as **neutering/spaying, dentistry, and orthopaedics**, and it also offers an **out-of-hours emergency service** (as stated on the website). Recent reviewers repeatedly mention **clear explanations of costs and options** (“prices… explained” and being “walked through the whole thing start to finish”), plus practical offerings like **home visits** (including at-home euthanasia) and flexibility around **feral cat neutering** without requiring multiple fixed appointments. ## Services From the clinic website and review examples, services mentioned include: - **Vet and nurse consultations** (including a nurse appointment for a **cat nail clip**) - **Surgical procedures**, including **spaying & neutering** - Owners specifically mention **feral cat neutering** arranged with flexible logistics - A reviewer also mentions a **guinea pig neuter** with step-by-step explanation - **Dental care** (listed on the website) - **Orthopaedics** (listed on the website) - **Home visits** - Mentioned for reducing stress for dogs that dislike travel - Also specifically mentioned for **at-home euthanasia** - **Health certificates for dogs** (specifically mentioned in a review) - **Out-of-hours emergency service** (described on the website as “Emergencies Out of Hours Service”) ## People Named team members mentioned by reviewers: - **Lindsay/Lyndsay (vet)**: described as “friendly, knowledgeable and helpful” during a cat visit; another reviewer highlights being happy to see her again and found **home visits** made things easier for dogs that struggle with car travel. - **Harriet (vet)**: mentioned positively in the context of a guinea pig’s care and neutering process. - **Nursing team (unnamed)**: a reviewer specifically mentions a **“lovely nurse”** for a cat nail clip. - **Reception/practice team (unnamed)**: repeatedly referenced for **welcoming** interactions and **quick/easy booking**, and for being **proactive** with communication (including around arranging feral cat neutering). ## Reviews **5.0 stars from 34 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Cost transparency and “reasonable” pricing**: multiple reviewers say prices were reasonable and, importantly, **explained**. - **Communication that walks owners through procedures**: examples include being guided through a **guinea pig neuter** “start to finish,” and comments about proactive communication within the practice. - **Flexibility for tricky situations**: one reviewer highlights the clinic taking in **feral cats for neutering** without insisting on multiple fixed appointments. - **Home visits (including end-of-life care)**: reviewers describe home visits as reducing stress for dogs, and an at-home euthanasia visit as **gentle and compassionate**, allowing the family to be present throughout. - **Cat-friendly setup mentioned in real use**: the **separate cat waiting area** is specifically credited with helping keep cats calm.