Medivet Willesborough - Peter Edgar Vets – Vets in Ashford
Clinic Overview
Medivet Willesborough - Peter Edgar Vets is part of the Medivet group. The practice appears set up for routine care as well as urgent decision-making, with owners describing annual check-ups and vaccinations alongside rapid same-day specialist referral when needed. Reviews also mention support with longer-term or complex problems, including heart disease management and follow-up care after a slipped disc referral.
Medivet Willesborough - Peter Edgar Vets is part of the Medivet group. The practice appears set up for routine care as well as urgent decision-making, with owners describing annual check-ups and vaccinations alongside rapid same-day specialist referral when needed. Reviews also mention support with longer-term or complex problems, including heart disease management and follow-up care after a slipped disc referral.
Services
- •Routine care and preventive appointments: owners mention annual check-ups, vaccinations/injections, and full examinations during visits.
- •Assessment of new concerns during appointments: one review describes a sore ear being checked during a routine annual visit, with the vet described as kind and thorough.
- •Urgent referral coordination: the team is praised for arranging a same-day neurologist referral when a dog suddenly developed hind-leg weakness.
- •Ongoing medical management: reviews mention care for a dog with a heart condition, plus medication and strict cage rest after referral for a slipped disc.
- •Other care mentioned by owners: nail clipping is also referenced in recent feedback.
- •Species mentioned in owner feedback: cats, dogs, and rabbits.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services.
- •Overnight emergency consultation: £130 for consultations between 7pm and 9am.
- •Recent feedback on cost is limited, but one owner did raise a complaint about billing communication after a nail-clipping visit.
People
- •Brian (vet): repeatedly praised for clear explanations, thorough care, persistence with difficult cases, and kind support through both bereavement and bringing home a new kitten.
- •Wider team: described as friendly, helpful and professional, with particular praise for acting quickly in urgent situations and offering a personalised approach.
Reviews
Google rating: 4.7/5 from 211 reviews. Recent feedback is largely very positive, with praise focused on clinical care and staff manner.
- •Clear, caring consultations: owners describe vets as kind, thorough, helpful and willing to take time to explain conditions and treatment plans.
- •Strong support in urgent and complex cases: reviews mention rapid emergency referral for a slipped disc and ongoing care for a dog with heart problems.
- •Brian is a standout name in feedback: several owners praise him specifically for persistence, compassion and communication, including support around end-of-life care and new pet introductions.
- •One recent administrative complaint: a reviewer who otherwise praised the vets was unhappy with the tone of a billing letter after being told a nail clipping would not be charged.

