Companion Care (Ashford) Ltd – Vets in Ashford
Clinic Overview
- Recent feedback often praises the team’s kindness, reassurance and communication, with owners saying they felt supported during stressful situations. - Reviewers describe positive experiences with both urgent and planned treatment, including GDV emergency care, eye ulcer treatment, spay aftercare, and same-day discharge after surgery. - Front desk and phone communication are regular strengths in positive reviews, with comments about warm welcomes, helpful guidance and being kept updated during treatment.
Services
- •Surgery and urgent care: The clinic offers first-opinion medical and surgical care, with an operating theatre and keyhole surgery listed among its facilities. Recent reviews describe a same-week operation to remove a large lipoma, a spay with regular updates from admission through discharge, and emergency treatment for a dog with GDV.
- •Diagnostics and imaging: Website-listed equipment and services include digital X-ray, dental X-ray, ultrasonography, endoscopy, echocardiography, blood pressure monitoring, Tonopen eye pressure testing and microscopy. Reviews also mention fluorescein stain testing for an eye ulcer, with a follow-up recheck confirming it had healed.
- •Laboratory and inpatient support: The practice lists in-house biochemistry and haematology testing, plus a hospital ward and isolation unit for inpatient care.
- •Routine and preventive care: Website-listed services include dentistry, microchipping, nurse clinics, weight clinics, lungworm testing, prescriptions, insurance claim processing, nutritional advice, bereavement support and health plans.
- •Cat-friendly provision: The practice is listed as a Feline Friendly Clinic.
Pricing
No published pricing information is currently available for this clinic.
People
- •Holly (vet): praised as caring, thorough and compassionate, particularly around diagnosing and managing a young dog’s heart failure.
- •Lucyann (vet): thanked for explaining possible causes and treatment options for an eye problem, carrying out fluorescein stain testing, and arranging a follow-up that confirmed healing.
- •Catherine Williams (vet): praised for care around a spay operation and for keeping the owner informed.
- •Jess Button (nurse): also thanked for support and communication during the same spay case.
- •Urma: named in a recent review after a dog’s successful lipoma removal.
- •Sarah and Sheila: thanked for helping with a pet’s care plan and guiding the owner through next steps.
- •Reception and front-of-house team: frequently described as friendly, welcoming and supportive, including during euthanasia and other stressful visits.
Reviews
Companion Care (Ashford) has 4.2 stars from 150 Google reviews.
- •Recent feedback often praises the team’s kindness, reassurance and communication, with owners saying they felt supported during stressful situations.
- •Reviewers describe positive experiences with both urgent and planned treatment, including GDV emergency care, eye ulcer treatment, spay aftercare, and same-day discharge after surgery.
- •Front desk and phone communication are regular strengths in positive reviews, with comments about warm welcomes, helpful guidance and being kept updated during treatment.
- •Negative feedback is present too, including a complaint about a long delay in sending treatment history to an insurance company and one reviewer who felt their cat had not been helped.

