Barrow Hill Veterinary Group Ltd – Vets in Ashford
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Recent feedback is mostly positive about friendly, helpful reception staff and a welcoming front-desk experience. - Owners often mention clear communication and thorough care, including routine checks, vaccinations and first visits for new pets. - Several reviews describe kind, compassionate support in difficult moments, including end-of-life care and respectful treatment of pets and owners.
Services
- •Routine preventative care including annual check-ups, vaccinations and boosters, with recent feedback mentioning dog vaccine visits, annual boosters and first appointments for kittens.
- •Consultations for illness and urgent problems, with examples including a puppy fitted in on a Saturday morning after eating something it should not have.
- •Nurse-led support and routine procedures, including nail clipping for cats that find the process stressful.
- •Treatment planning and discussion of options, with feedback praising clear explanations around care choices and prices without pressure.
- •Pet health plan support, with several reviewers mentioning the pet health club plan and savings on routine care.
- •Emergency and overnight arrangements: out-of-hours emergency care and overnight inpatient care are handled by VetsNow, including Sundays and bank holidays.
- •Veterinary Nurse Training facility, as listed in the practice information.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lucia (vet) is repeatedly praised for careful handling, strong clinical knowledge, and for explaining treatment options and prices clearly.
- •Jacob (vet) is highlighted for a thorough annual check-up and boosters appointment, with clear explanations throughout.
- •Denise (receptionist) is singled out for especially helpful and supportive phone support.
- •Alice (vet) is mentioned in earlier feedback for thorough examinations, clear explanations and practical long-term advice.
- •Konrad Ruszkowski is thanked in earlier feedback for professionalism and kindness during difficult circumstances.
- •Graham (vet) appears in older feedback with a less positive account from one owner who felt the consultation was rushed.
Reviews
Google reviews are 4.2 stars from 226 reviews.
- •Recent feedback is mostly positive about friendly, helpful reception staff and a welcoming front-desk experience.
- •Owners often mention clear communication and thorough care, including routine checks, vaccinations and first visits for new pets.
- •Several reviews describe kind, compassionate support in difficult moments, including end-of-life care and respectful treatment of pets and owners.
- •The main negative theme is cost and follow-through, with one recent complaint about feeling pushed for money and having to chase things up.
Special Services
Emergency Services
Vet Nurse Training
