Metta Pet Clinic – Vets in Ashford
Clinic Overview
Metta Pet Clinic appears focused on chronic pain and mobility problems in dogs, using a multimodal approach that can combine hands-on assessment with treatments like acupuncture and herbal medicine. The website describes an “In Depth Chronic Pain Assessment” that includes reviewing prior test results (such as blood tests and radiographs) and developing a plan that covers lifestyle, exercise and environmental changes. In reviews, owners repeatedly describe dogs with arthritis, orthopaedic issues or lameness improving with treatment, and mention practical “homework”/at-home tips alongside clinic sessions. Several reviews also highlight a low-pressure approach—one owner felt Sarah wouldn’t suggest unnecessary referrals and was willing to refer on when it was genuinely needed.
Services
Based on the website and reviews, the clinic offers
- •Chronic pain assessment (including a pain score, photo/video assessment, review of medical history and test results, and an in-person exam with posture and gait evaluation).
- •Acupuncture (mentioned by owners as part of pain management).
- •Integrative/herbal medicine (owners mention a “herbal mix” used alongside medication).
- •Galen Myotherapy (myotherapy sessions are mentioned in reviews, including for a dog that previously resisted being touched due to pain).
- •Laser treatment (listed on the website).
- •Home visits (listed on the website).
- •Coordination with a primary veterinary practice/referrals: owners mention Sarah contacting their vet for a referral and referring on to other treatments when needed.
Pricing
- •In Depth Chronic Pain Assessment – Part One: £100 (telephone consultation plus pain score, photo/video assessment, and review of medical history including items like blood tests and radiographs).
- •The website also describes Part Two as an in-person assessment (60 minutes) including posture and gait evaluation, examination, and creation of a multimodal treatment plan, but no price is shown for Part Two in the provided information.
People
- •Sarah: Frequently named in reviews as the practitioner working with dogs for chronic pain and orthopaedic problems. Owners describe
- •Dogs appearing comfortable and relaxed during sessions, including a dog “keen to go into” the clinic room.
- •Detailed feedback and at-home guidance (tips and “homework” to continue between visits).
- •A measured referral approach: one owner felt she wouldn’t recommend unnecessary referrals, while another noted she was happy to refer on to other treatments when needed.
- •Use of positive reinforcement during assessments (treats/peanut butter are mentioned by one owner).
Reviews
5.0 stars from 10 reviews. - Chronic pain and mobility support is a recurring use case, including arthritis, orthopaedic problems and long-term lameness; multiple owners report improvement after treatment.
- •Treatment plans are described as combined approaches, e.g., acupuncture and a herbal mix alongside existing medication.
- •Owners repeatedly mention dogs relaxing and engaging during sessions, including dogs that were previously resistant to touch due to pain.
- •Communication and follow-through are cited in specific ways: in-depth conversations, feedback after sessions, and practical at-home advice/homework.
- •Coordination with other professionals comes up more than once (contacting a dog’s vet for referral; working alongside physiotherapy; referring on when needed).
Animals Treated at Metta Pet Clinic
Animals We Treat
Companion Animals
Opening Hours – Metta Pet Clinic
Opening Hours
Hours
Reviews for Metta Pet Clinic
Note: Showing the 5 most recent Google reviews out of 10 we track in total. Recent reviews may not be representative of overall sentiment.
Marg P
a year ago
Lovely experience - the dogs relax while Sarah gently helps their pains
Anna Lindley
a year ago
Sarah is amazing. She has helped my dog Henry so much manage his pain in a holistic way and I love that it involves a herbal mix and acupuncture as well as his medication. She has such a lovely way with him and he loves coming to see her(also to do with the treats and peanut butter he gets) and so pleased she is involved in keeping my boy to his optimum in his older years. Highly recommend Sarah
Anna Lindley
a year ago
Sarah is amazing. She has helped my dog Henry so much manage his pain in a holistic way and I love that it involves a herbal mix and acupuncture as well as his medication. She has such a lovely way with him and he loves coming to see her(also to do with the treats and peanut butter he gets) and so pleased she is involved in keeping my boy to his optimum in his older years. Highly recommend Sarah
paula Looker
2 years ago
Very friendly and caring experts. My Dog loves going there. She bounds in every time for her treatments.
Stretch Darkmagi
4 years ago
On arrival we were warmly welcomed, our dog was quite keen to go into Sarah’s clinic room it was something positive, he felt comfortable and relaxed about being there. That was a good sign! Following an in-depth conversation Sarah worked on her physical assessment this was choice lead by her fury client and positively reinforced all the way. Yes there was some interesting ‘doggy talk’ to our dog during the examination, however she was informative to what was being done. Sarah is knowledgeable and keen to do what is best for the animals whom she cares for. We felt that Sarah would not advise anything or make unnecessary referrals unless she honestly felt that would be beneficial. Sarah really has your loved ones best interest at heart. Aside from the clinic time I could see how much work is put into her clients all of this running behind the scenes. Now… it is time to get on with the prescribed “homework” We are looking forward to coming back in the next couple of months. Our dog absolutely loved working with Sarah. We could this see with his body language he was having fun. He engaged with her, even though it was an assessment and therapeutic treatment session he loved it! Would we recommend this service? -most definitely! 🐾 🐾 🐾 🐾 🐾
Stretch Darkmagi
4 years ago
On arrival we were warmly welcomed, our dog was quite keen to go into Sarah’s clinic room it was something positive, he felt comfortable and relaxed about being there. That was a good sign! Following an in-depth conversation Sarah worked on her physical assessment this was choice lead by her fury client and positively reinforced all the way. Yes there was some interesting ‘doggy talk’ to our dog during the examination, however she was informative to what was being done. Sarah is knowledgeable and keen to do what is best for the animals whom she cares for. We felt that Sarah would not advise anything or make unnecessary referrals unless she honestly felt that would be beneficial. Sarah really has your loved ones best interest at heart. Aside from the clinic time I could see how much work is put into her clients all of this running behind the scenes. Now… it is time to get on with the prescribed “homework” We are looking forward to coming back in the next couple of months. Our dog absolutely loved working with Sarah. We could this see with his body language he was having fun. He engaged with her, even though it was an assessment and therapeutic treatment session he loved it! Would we recommend this service? -most definitely! 🐾 🐾 🐾 🐾 🐾
Lauren Shippey
5 years ago
Sarah has been invaluable with her knowledge of chronic pain for my dog who suffers with arthritis in most of her joints and spine at the age of only 8. She was quick to respond to my initial enquiry and make contact with my vets for a referral. She is totally professional, really good value for money and always goes the extra mile to offer advice and other treatments to help reduce my dog’s pain. Not to mention the fact she has been so flexible in offering appointment times to fit in with my busy schedule. I was at a bit of loss with our traditional veterinary practice and I’m so glad I found Sarah when I did.
Lauren Shippey
5 years ago
Sarah has been invaluable with her knowledge of chronic pain for my dog who suffers with arthritis in most of her joints and spine at the age of only 8. She was quick to respond to my initial enquiry and make contact with my vets for a referral. She is totally professional, really good value for money and always goes the extra mile to offer advice and other treatments to help reduce my dog’s pain. Not to mention the fact she has been so flexible in offering appointment times to fit in with my busy schedule. I was at a bit of loss with our traditional veterinary practice and I’m so glad I found Sarah when I did.
Cassandra
6 years ago
Sarah was recommended to us by our local vet at Cinque Ports Vets. Hugo, our Golden Retriever puppy, had been suffering from a lameness in one leg from very early on in his life. Hugo took to Sarah quickly and responded well to the treatment. Sarah was brilliant at giving feedback and gave me some tips to help him at home. She was also happy to refer him on to other treatments when needed. Between Sarah’s work and his physio we have seen great improvement. Highly recommend
The Unconditional Dog
6 years ago
Sarah has been treating my two rescue German Shepherds who both have orthopaedic problems. As a behaviourist I am only too aware of the link between pain and behaviour. But with her vast knowledge and gentle handling techniques we have seen some fantastic results. One of my shepherds who was particularly resistant to being touched due to pain is now enjoying her myotherapy sessions. Sarah is a true professional and delight to work with. I highly recommend her services.
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