Eureka Veterinary Centre

Eureka Veterinary Centre is an IVC Evidensia practice in Ashford, caring for dogs, cats and small pets including rabbits, guinea pigs, ferrets and hamsters. Recent feedback continues to highlight clear explanations, a welcoming atmosphere and gentle handling for anxious pets. Many reviewers describe staying with the practice for years, although a small minority raise concerns about fees and payment timing.

Services

• •Routine and preventive care mentioned includes wellness screenings, puppy development checks and pet nutrition advice.
• •Clinical services listed include dentistry.
• •The practice sees a range of pets: dogs, cats, rabbits, guinea pigs, ferrets and hamsters.
• •Reviews give extra detail around support for anxious dogs and calm, reassuring handling, including mention of help during an Addison’s crisis.
• •Emergency care is referenced in the clinic information. Specialist, referral and out-of-hours consultations are not included, but are discounted for PHC Plus members.

Pricing

No published pricing information is currently available for this clinic.

People

Clients mention Jess on reception, Megan as a vet, and team members Emily and Alex, alongside broader praise for the vets, nurses and reception staff.

Reviews

Google rating: 4.7/5 from 234 reviews.

• •Many recent reviewers describe the team as friendly, knowledgeable, kind and welcoming, with several saying they have stayed with the practice for many years.
• •Communication is a repeated strength, with praise for clear explanations and staff being accommodating when owners need alternative communication or extra support.
• •Several comments highlight gentle handling of nervous pets, including anxious dogs that are calmer at visits and pets looked after with sensitivity.
• •A small minority of reviews raise cost-related concerns, including complaints about healthcare plan value and payment being requested before euthanasia was completed, while one recent reviewer described the fees as very fair.