Time2SayGoodBye – Vets in Ashford
Clinic Overview
- Recent reviews consistently describe a compassionate, calm and unhurried experience, especially during home visits, with Laura often singled out for explaining each step clearly. - Families often value being able to say goodbye at home in familiar surroundings, with examples including pets resting on their own sofa, in their bed, or outside in the garden with loved ones nearby. - Lorraine is frequently praised for thoughtful communication before the appointment, with reviewers highlighting prompt replies, warmth, and supportive handling of arrangements.
Services
- •Home euthanasia: A core part of the service, allowing pets to remain in familiar surroundings with their family. Recent reviews describe pets being able to stay on their own sofa, in their bed, or in the garden during their final moments.
- •Clinic-based euthanasia: The clinic also offers euthanasia in its purpose-built setting, with earlier feedback describing a more comfortable, less clinical room with touches such as a dog bed and treats.
- •Comfort-focused care: Reviews mention a gentle, unhurried approach, with clear explanations throughout and sedation used in some cases to relieve pain and allow time for final goodbyes.
- •Aftercare and practical support: Families mention supportive handling after the appointment, including help around next steps, ash collection, and thoughtful follow-up.
- •Help in urgent situations: One earlier review also highlights the team arranging another provider to attend quickly when they could not reach a pet in time, rather than leaving the animal waiting while suffering.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services.
People
- •Laura: The team member mentioned most often in reviews. Families consistently describe her as calm, compassionate and clear in explaining the process, with many saying they never felt rushed and that their pet was kept comfortable throughout.
- •Lorraine: Frequently praised for warm, prompt and understanding communication, especially during the initial enquiry and booking stages.
- •Nigel: Mentioned positively for a Sunday home visit where he talked the family through everything, gave them private time, and handled their dog gently and respectfully afterwards.
- •Anna and David: Both have been mentioned appreciatively for kind support when families collected ashes.
Reviews
Time2SayGoodBye has a 5.0-star Google rating from 143 reviews.
- •Recent reviews consistently describe a compassionate, calm and unhurried experience, especially during home visits, with Laura often singled out for explaining each step clearly.
- •Families often value being able to say goodbye at home in familiar surroundings, with examples including pets resting on their own sofa, in their bed, or outside in the garden with loved ones nearby.
- •Lorraine is frequently praised for thoughtful communication before the appointment, with reviewers highlighting prompt replies, warmth, and supportive handling of arrangements.
- •Older written feedback within the same period also mentions respectful aftercare and follow-up, including private time after the procedure and a condolence card.
